Last updated: 3rd February 2026
Shepperton Roofing is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or our services.
Information We Collect
We may collect the following information when you contact us or use our services:
● Your name
● Contact details (phone number, email address, postal address)
● Property address and postcode
● Details about your roofing requirements
● Any other information you choose to provide
How We Use Your Information
We use your information to:
● Respond to your enquiries
● Provide quotes and arrange surveys
● Schedule and complete roofing work
● Send you information about our services (only if you've agreed to this)
● Comply with legal obligations
We will never sell your personal information to third parties.
Legal Basis for Processing
We process your personal data on the following legal bases:
● Consent: When you contact us or submit a form on our website
● Contract: When we provide services you've requested
● Legitimate interests: To respond to enquiries and manage our business
How We Store Your Information
Your information is stored securely and is only accessible by authorised personnel. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Your Rights
Under GDPR, you have the right to:
● Access your personal data
● Correct inaccurate data
● Request deletion of your data
● Object to processing of your data
● Request restriction of processing
● Data portability
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to improve your experience. See our Cookie Policy [/cookie-policy.html] for full details about how we use cookies.
Third-Party Services
We may use third-party services for:
● Website hosting
● Contact form processing
● Review management (Elfsight Google Reviews)
● Analytics
These services may process your data in accordance with their own privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us via our Contact Page or:
Phone: 07889 649 878
Email: info@sheppertonroofing.co.uk
Address: 17 Vereker Drive, Sunbury-on-Thames, Surrey, TW16 6HQ
You can also contact the Information Commissioner's Office (ICO) if you have concerns about how we handle your data: ico.org.uk
